Springbok Coach v0.1
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Mon 28 Apr 2026
Insight Hub · Library

Call Library

Mon 28 Apr 2026 · 41,283 calls scored this week · 100% coverage.

8,247
calls scored yesterday across 6 departments
every call · transcribed · scored
Avg score 71/100
·
14 flagged for deep review
·
9 wins of the week
·
100% coverage
Daily call volume
8,247 /day
7-day
+6.4%
Mon 21Thu 24Sun 27
Flagged only
Showing 15 of 8,247 calls · last 7 days

Calls

Sun 27 Apr · 8,247 scored

Every call. Transcribed, scored, searchable.

CN
PAC
Callum Newton · PAC · Mrs Patel
10:14:23 BST · 00:08:42 Booked

Pricing rationale skipped — went to time-saving.

71
View call →
JB
PAC
Jack Barnes · PAC · Mr Hassan
11:14:02 BST · 00:06:14 Booked

Won the price objection — used £8K reframe.

89
View call →
AR
PAC
Amy Rivers · PAC · Mrs Khan
11:42:38 BST · 00:09:01 Booked

Booking too far out (5 days) — risk to SEEN%.

76
View call →
SC
PAC
Sarah Chen · PAC · Mr O'Brien
12:08:45 BST · 00:11:23 Needs-Review

Talked past 8 min — momentum lost.

64
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DA
PAM
Dan Allen · PAM · Mr Roberts
13:22:11 BST · 00:14:08 Win

Price renegotiation handled cleanly.

81
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ST
PAM
Sarah Tate · PAM · Mrs Lim
13:45:00 BST · 00:18:41 Needs-Review

Closing reluctance after rapport built.

58
View call →
MF
Neg
Mark Field · Negotiators · Mr Harrison
14:02:27 BST · 00:09:55 Win

Buyer-pricing technique landed offer 18% higher.

92
View call →
TO
Neg
Lewis Orme · Negotiators · Mrs Gupta
14:18:33 BST · 00:07:42 Booked

Used new anchoring approach.

78
View call →
ET
Listers
Ellen Thersby · LISTERs · Mr Williams
14:45:18 BST · 00:05:33 Win

Verification clean and fast.

84
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LM
SA
Lerato Mthembu · SA · Mr Davies
15:01:42 BST · 00:04:11 Needs-Review

Verification questions skipped.

62
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MJ
Prog
Mark Jones · Progressors · Mrs Foster
15:22:19 BST · 00:11:47 Follow-up

Mortgage delay objection emerging.

75
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TW
PAC
Tom Whitmore · PAC · Mr Singh
15:48:02 BST · 00:07:55 Booked

Qualification window 92 sec — on edge.

67
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MA
PAC
Marcus Adebayo · PAC · Mrs Tanaka
16:12:38 BST · 00:09:18 Needs-Review

Objection handling — concession on price.

59
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CR
Neg
Charlie Reed · Negotiators · Mr Patel
16:35:45 BST · 00:08:02 Win

Strong vendor update — withdrawal averted.

88
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HL
PAC
Hannah Lewis · PAC · Mrs Allen
16:58:11 BST · 00:06:33 Booked

Above qualification window standard.

74
View call →
Showing 15 of 8,247

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