Springbok Coach v0.1
Shepherd Ncube
CEO · all departments
SN
Coaching · week 18

Coaching, prioritised.

12 coaching priorities this week across 6 departments · all assigned · all scheduled.

12
priorities · 0 unassigned
100% scheduled
8 high
·
3 medium
·
1 low
·
1.4 d avg time-to-action
Priorities by department
12 total
heaviest
PAC · 7
PAC 7 PAM 2 LST 0 NEG 2 PRG 0 SA 1

This Week's Coaching Priorities

12 total

Ranked by leverage. All assigned. All scheduled.

01
High priority PAC Objection handling

Callum Newton — Pricing rationale

4 misses last week. Best example: Mrs Patel 10:14 Fri. Reframe to £8K anchor.

Assigned to
Sian Flynn (Sales Trainer)
Scheduled
Wed 30 Apr 14:00 · 30min 1:1
Action
Pair with Sian + workshop slot
Outcome target
0 misses on next 14 calls
View prep notes
02
High priority PAC Process

Amy Rivers — Booking >5 days out

Vendor cooling — kills SEEN%. 3 calls last week booked 6+ days out.

Assigned to
Aaron Grimshaw (PAC Manager)
Scheduled
Mon 28 Apr 16:00 · 1:1 today
Action
72-hour rule, real-time accountability
View prep notes
03
High priority PAM Close

Sarah Tate — Closing reluctance after rapport

Builds rapport well, hesitates at the close. Mr Roberts 13:22 — 14min, no ask.

Assigned to
Dan Allen (PAM Manager)
Scheduled
Tue 29 Apr 11:00
Action
Confidence-building drill + recorded role-play
View prep notes
04
Medium priority Negotiators Technique

Mark Field — Buyer-pricing pressure tactic

Win. Apply more consistently. Last week: 4/9 deals used the technique.

Assigned to
Lewis Orme (Negotiations Manager)
Scheduled
Wed 30 Apr 10:00
Action
Codify approach, present at team meeting Friday
View prep notes
05
High priority SA Compliance

Lerato Mthembu — Verification questions skipped

7/12 calls last week skipped verification. Quality issue.

Assigned to
Fungai Chidawanyika (SA Manager)
Scheduled
Tue 29 Apr 09:00 UK
Action
Re-run verification training module + spot-check next 5 calls
View prep notes
06
Medium priority PAC Structure

Marcus Adebayo — Qualification window misses

Talking past 90sec on 11/14 calls last week. Sets the rest of the call wrong.

Assigned to
Sian Flynn
Scheduled
Workshop slot Mon 5 May
View prep notes
07
Medium priority PAC Activity

Sara Cole — Talk time 1:42 (below 2:15 standard)

Assigned to
Aaron Grimshaw
Scheduled
Mon 28 Apr 17:00
View prep notes
08
Low priority PAC Technique

Tom Whitmore — Objection handling pair-up

Pair with Jack Barnes — listen to 3 of Jack's wins before next 1:1.

Assigned to
Aaron Grimshaw
Scheduled
Self-paced this week
View prep notes
09
High priority PAC Multi-issue

Daniel Wright — Workshop nominee

Score dropped 3 last week. Multi-issue. Workshop slot before 1:1.

Assigned to
Sian Flynn
Scheduled
Pricing workshop Mon 5 May
View prep notes
10
High priority PAC Multi-issue

Sarah Chen — Talk time, qualification, structure

Multi-issue. Workshop nominee. Score 68 ↓ 2

View prep notes
11
Low priority PAM Win to spread

Joe Bartlett — Strong rebound, share approach

Score 78 ↑ 2 after dropping last week. Recovered with new opening.

View prep notes
12
Medium priority Negotiators Process

Niki Anand — Buyer relationship management

Long calls (avg 18min) with low conversion. Process review.

View prep notes

Suggested Workshops

3 scheduled

Group sessions covering multiple priorities at once.

Pricing rationale workshop

7 reps recommended · led by Sian Flynn

Mon 5 May 10:00
Open

Buyer-pricing technique briefing

Negotiators team · Lewis Orme, with Mark Field presenting

Fri 2 May 13:00
Open

Verification training refresh

SA team · Fungai Chidawanyika

Tue 29 May 09:00 UK
Open

Resolved This Week

5 closed

Priorities the AI flagged that have been addressed.

Jack Barnes (PAC) — Objection handling drilled with Aaron · 2 follow-up calls clean.

Fri 25 Apr

Priya Walker (Negotiators) — Win shared in team huddle · 4 reps adopted.

Thu 24 Apr

Daniel Mwangi (SA) — Afternoon dial cadence reset · connect rate +6%.

Wed 23 Apr

Rachel Hartley (Negotiators) — Long-call review complete · avg call -3min.

Tue 22 Apr

James Kelly (PAC) — Pricing rationale 1:1 done · 0 misses last 9 calls.

Mon 21 Apr

Tell us what's on your mind

Your feedback goes to Shepherd's review queue. He'll approve action items and pass them to the build team.
…or paste an image with Cmd+V (Mac) / Ctrl+V (Windows)
✓ Thanks — sent to Shepherd's review queue