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Springbok Coach v0.1
Aaron Grimshaw
PAC Manager
AG
PAC Department — locked
Manager view · Aaron Grimshaw
Monday morning briefing · 28 Apr

Good morning, Aaron.

Mon 28 Apr 2026 · 16 PACs · all coached this week.

2,847
calls your team handled yesterday
+4.2% vs 7-day avg
16 reps
·
100% coverage
·
9 hrs saved
·
4 priorities to action today
PAC 30-day trend
76.8 / 100
delta
+1.7 pts
29 Mar13 Apr27 Apr

Today's Action List — From Sian + AI

4 items

Highest-leverage interventions for today, ranked by what only you can do.

01
Callum Newton Pricing rationale

4 misses last week. Sian scheduled Wed 14:00.

You're cc'd. Today: nothing required from you — Sian handling.

02
Amy Rivers Booking >5 days out

Kills SEEN%. Your call.

Pull Amy aside before 17:00 — 15min walk-through of 72-hour rule.

03
Sara Cole Talk time 1:42

Below 2:15 standard. Activity issue. Solvable in 1:1.

Suggested: 17:00 today.

04
Tom Whitmore Objection handling pair-up

Pair with Jack Barnes (top performer).

Tom listens to 3 of Jack's wins. Send the 3 calls now.

PAC KPI Rollup This Week

Full report

All-PAC weekly aggregates · target vs actual · 4-week trend.

KPI
Target
Actual
Δ vs LW
4-week trend
BR%
30.0
28.4
-0.6
SEEN%
75.0
71.8
-1.2
INS%
42.0
39.2
→ flat
CANX%
<15
18.7
+0.4
LTI%
13.0
11.2
-0.4
Talk time
2:15
2:38
+0:11
Dials
60
67
+3

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